Frequently Asked Questions

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  1. How do I enroll in your courses?
  2. How long do I have to complete these courses?
  3. When do your pre-licensing certificates expire?
  4. What is the refund policy on your courses?
  5. When can I come in your office to take my final exam/continuing education exams?
  6. Are there any other locations outside of your office where I can take my final exam?

 


How do I enroll in your courses?

You can either register in person or over the phone. You may also download the enrollment form online, fill it out and mail it to us.


How long do I have to complete these courses?

Enrollment fees cover one year of registration. This means that you have one year from the day you register to finish the course. If you do not finish the course within the one year period, you will be subject to a $10.00 reactivation fee which will renew your course for one more year.


When do your prelicensing certificates expire?

For our real estate prelicensing courses, once you successfully complete the courses, you will be issued a certificate of completion. This certificate acts like a high school diploma and never expires. You can take the state exam five years from now and your certificate will still be valid.

For our insurance pre-licensing courses, once you successfully complete the courses, you will be issued a certificate of completion. The certificate is good for three years. If you do not pass the state exam within three years from the issuance date of your certificate, you will need to retake the course again.


What is the refund policy on your courses?

For correspondence or home study courses, you will have fifteen days from the enrollment date to a full refund of all charges less the amount of $10.00 for the registration/processing fee.

For resident or live instruction courses, you have a right to a full refund of all charges less the amount of $10.00 for the registration/processing fee if you cancel this agreement prior to or on the first day of instruction. In addition, the student may withdraw from a course after instruction has started and receive a pro rata refund for the unused portion of the tuition and other refundable charges if you have completed 60% or less of the instruction. For example, if you complete only 45 hours of a 135 hour course and paid $120.00 tuition, you will receive a refund of $80.00.

There are no refunds on textbooks and/or study materials. Exchanges for the same item are allowed if there are defects to the product purchased and made within fifteen days of the purchase date.


When can I come in your office to take the final exam/continuing education exams?

You must make an appointment during our office hours (M-F 10am-5pm) prior to coming in to complete an exam.


Are there any other locations outside of your office where I can take my real estate final exam?

Final examinations for a correspondence course may be administered by a proctor designated by the Sponsor who is not related by blood, marriage, domestic partnership, or any other relationship, i.e. future employing broker, to the participant taking the examination which might reasonably influence them from properly administering the exam. The proctor must certify in writing that they have complied with all examination rules during the administration of the examination. Please contact us for more information. If you would like to submit a monitor/proctor request for approval, please click here.

 

 


1168 San Gabriel Blvd. #J, Rosemead, CA 91770

 p: 626.571.0751 f: 626.571.0873

www.goldenhyde.com